Coming to University can mean moving away from your friends and family and the support structures that you may not even have realized were there.
One of the most invaluable lessons you will learn from your University experience is the ability to recognise, maintain and improve your own Wellbeing, and by consequence your physical and mental health. By actively looking after different areas of your Wellbeing, you will be creating healthy strategies to face University’s inevitable challenges and building new support circles and structures, that will be beneficial to you in all aspects of life, not just your University studies.
Click on each category for guidance on each issue and the support available to you.
The University’s Wellbeing Centre is a free and confidential support service available to all students, offering a variety of options including 1:1 support, a counselling service, workshops and online support. Students experiencing mental health challenges, including low moods, anxiety and stress should seek support from the Wellbeing Centre. For more information about the support and services offered by the Wellbeing Centre please click here.
If you have a mental health diagnosis you may be entitled to reasonable adjustments for the duration of your studies. Please contact the Wellbeing Centre to discuss this further.
If you would like more advice and information about your support options and eligibility for reasonable adjustments at university , known as Learning Support Plans then please contact the Advice Centre.
Learning Support Plans and Disabled Students’ Allowance
The Equality Act 2010 states that a person has a disability if they have a “physical or mental impairment, and the impairment has a substantial and long-term adverse effect on [their] ability to carry out normal day-to-day activities”
For more information see Disability Rights UK’s incredibly detailed and useful guide, “Understanding the Equality Act: information for disabled students”, click here
If you have a disability or Specific Learning Difference (SpLD) then you will be eligible for additional support to help you access all areas of your academic studies. In order to access this support you will need to contact the Wellbeing Centre, who will provide you with a Learning Support Plan. You will need to provide them with evidence of your diagnosis or condition. If you are unsure whether you have a disability and/or whether you will be entitled to support please speak to a Wellbeing Advisor.
For more information about SpLD support including eligibility and assessments please click here.
Disabled Students’ Allowance covers disability-related costs or expenses, for example to cover the costs of specialist equipment, non-medical help, and travel costs. The funds are awarded by Student Finance and are in addition to your student finance loans.
For more information about DSA, your eligibility and the application process see the GOV.UK website click here.
The Disability Rights UK website has a huge amount of information relating to DSA – click here.
Please contact the University’s Wellbeing Centre to discuss your application for DSA support with a Wellbeing Advisor - please see the On Campus Service information on this page.
There are many digital resources available to help you understand and support your mental health and wellbeing and we have selected these links to provide you with information and support from statutory services and charities who specialise in mental health. Please see the next section for recommended phone Apps.
NHS Moodzone provides information on common mental health experiences, with self-help advice, treatment options and audio guides – click here.
NHS Mental Health Services provides general information about what services are available across the NHS for different conditions and diagnosis, including referral routes and average service waiting times – click here.
Big White Wall is a digital mental health community, which offers members peer support, self-management resources, information, advice, and guided support programmes for a range of commonly experienced mental health issues, all monitored by trained clinicians. It is free to join for University of Lincoln students and is completely anonymous. Click here to go to the website.
The Advice Centre have put together this handy guide to show you how to join and use Big White Wall – click here
One of our Student Volunteers has reviewed Big White Wall to give you a better insight of this digital support network – click here to view
Mind - Mind is a nationwide charity who provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. The Mind website has some amazing resources and information about all types of mental health conditions and wellbeing challenges. Please click here for more information and support.
Student Minds – is the UK’s student mental health charity. They empower students and members of the University community to look after their own mental health, support others and create change. Click here for more information about how to get involved with the charity and for support.
”Offers plain-talking reassurance, information and advice on more than 125 topics relevant to students”
“Track and graph your moods, anytime, anywhere.”
”*the* portable personal trainer that completely guides your fitness lifestyle.”
“Capture your mood and improve your thinking habits through an innovative approach to journaling!”
Big White Wall is an online community for people who are stressed, anxious or feeling low.”
”Learn to relax with guided meditations and mindfulness techniques that bring calm, wellness and balance to your life in just a few minutes a day.”
Anxiety, Stress and Depression (Free) - “Daily tools for stress, anxiety, and depression alongside a supportive community.”
“SAM is an application to help you understand and manage anxiety.”
”MindShift uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety.
If you are experiencing distressing or intrusive thoughts (for example about self-harm or suicide) please seek support immediately.
You can take the following steps to ensure you a safe:
- Call 999 to speak to the emergency services and explain to them how you are feeling
- Attend the A&E department at your local hospital and explain to them how you are feeling
- Call the Samaritans on 116 123 to speak confidentially to a trained advisor. The service operates 24/7, 365 days a year
- Attend the University Wellbeing Centre to speak to a trained Advisor during their opening hours (weekdays 9am-5pm)
- Please click here for more information about how to seek support and keep yourself safe
If you are concerned about a friend please contact a University Support Service or the SU Advice Centre for support and advice.
The University of Lincoln have created an online reporting tool to report any level of sexual misconduct. Please click here to find out more about the process and support options available.
The SVA (Sexual Violence & Abuse) Partnership (police, education, PCC, SVA support services and Lincolnshire County Council) created a campaign called #NOMORE which “aims to make Lincolnshire a safe place to live, work and socialize without the risk of SVA”. For more info on this click here.
As part of this, the #AskForAngela campaign was also created. The aim of this campaign is to allow customers in venues to be able to discreetly ask staff for help, if they are on a date or in a situation where they feel uncomfortable or at risk.
Find more information on this HERE
The initiative started in Lincoln and there has been a lot of support from Lincoln venues. Click HERE for a map of Angela Affiliated venues in Lincoln.
Whilst started in Lincoln, this has become a Nationwide initiative, with London Met Police’s backing: www.met.police.uk/askforangela
To see more info on Lincoln Sexual Violence and Abuse services: www.lincolnshire.gov.uk/lincolnshire-community-safety-partnership/130728.article
If you have been affected by Sexual Misconduct, we strongly advise you to get in touch to speak to an Advisor, or contact the Student Wellbeing Centre, so we can ensure that you are aware of all of your support options moving forward, including mitigating any impact this may have on your academic studies.
Please scroll down to Crime, Reporting & Victim Support for information on other reporting tools.
Whilst the SU Advice Centre does not offer Sexual Health support, your Vice President Welfare & Community has put together an extremely informative page on Sexual Health – please see HERE
In the case of reporting a crime, in an emergency always dial 999. Click HERE for more info on what happens when you do this.
To report a non-urgent crime, you can dial 101. Please click HERE for more information.
The Metropolitan Police state:
“A hate crime is defined as 'Any criminal offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice based on a person's race or perceived race; religion or perceived religion; sexual orientation or perceived sexual orientation; disability or perceived disability and any crime motivated by hostility or prejudice against a person who is transgender or perceived to be transgender.'
A hate incident is any incident which the victim, or anyone else, thinks is based on someone’s prejudice towards them because of their race, religion, sexual orientation, disability or because they are transgender.” Click HERE for more info.
If you feel you have been the victim of a hate crime or incident, or have witnessed a hate crime or incident, the University of Lincoln have created an online reporting tool. Please click HERE for more information on this.
If you have been the victim of a crime, Victim Support are a national, independent charity that provide “emotional and practical help to people who have been affected by crime”. Please click HERE for more information and to access Lincolnshire based services.
If you would like to report Anti-Social Behavior, please see Lincoln City Council’s Anti-Social Behavior information HERE. We advise you get in touch with our Advice Centre for support and guidance if you are wanting to report other students’ anti-social behaviour in the community, or if you have received an allegation of anti-social behaviour.
As our Advisors are not trained in the legal profession, we advise that for free legal advice, you contact either the University of Lincoln Law Clinic at [email protected] or visit Lincolnshire Citizens Advice Bureau.
If you have been affected by or wish to report a crime, we strongly advise you to get in touch to speak to an Advisor, so we can ensure that you are aware of all your support options moving forward, including mitigating any impact this may have on your academic studies.
If you are experiencing bullying or harassment by another student or staff member you have the right to access support and be made aware of your options to report this behaviour if you wish to do so.
Please see the University’s Student Anti-bullying and harassment Policy – click here, which provides information about how to report an issue.
There are also informal ways to resolve these issues. To discuss all your options please come in and speak to an Advisor confidentially. We can also signpost you to confidential support services within the University and support you through the process of reporting to the University.
There are several on campus professional services that are here to support you through your University journey. Please see below a list with contact details and website links to find out more.
SU Advice Centre - Academic, Welfare, Finance, Housing
Tel: 01522 837000 // Email: [email protected] // Drop in: Mon-Fri 12-2pm
Email: [email protected] // Tel: +44 (0)1522 886198/231
Email: [email protected] // Tel: 01522 837495 // Drop-in: Mon-Fri 12-2pm
Email: [email protected] // Tel: 01522 88 6739/6265 // Drop-in: Mon-Fri 12-2pm
Email: 01522 886102 // Email: [email protected]
Tel: 01522 886400 // Email: [email protected] // Drop-in: 12-2pm Mon-Fri & 5-7pm Thurs
Tel: + 44 (0)1522 886400 // Email: [email protected]
Tel: 01522 88 6222 // Email: [email protected]
Tel: 01522 88 6777 // Email: [email protected]
Tel: 01522 870010
If you have been affected by any of the above, it may be that your ability to study and perform academically has been impaired. We would advise you see our Extenuating Circumstances information for support and advice.
University General Regulations 2018/2019 state that the Student Complaints process is “… a formal means through which students can channel any complaint they may have about the services provided by the University, and through which the University can resolve such complaints in a fair, open and timely manner.”
If you are dissatisfied with the level of support you have received from a University service, please see our Student Complaints section HERE.
If you’re not sure whether your issue falls under these categories, please feel free to drop-in to speak to one of our trained Advisors. We really want to hear from you and support you through this journey.
Drop-in 12-2pm Monday to Friday