Look After Your Wellbeing

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The health and mental wellbeing of students is the number one priority for us here at the Students’ Union, so we have compiled this page of places you can seek help for yourself or a friend. 

We understand that many students may have concerns about their academic, financial or housing situation due to changes caused by COVID-19. Some students who have never suffered anxiety or isolation before, may now be experiencing it, so we have put lots of information together to help support your health and wellbeing.

With all this going on, its hard to avoid all constant news and social post noise on different channels; so it’s also important that you know there is professional support available for you if you need it.

The Students’ Union Advice Centre is available to offer independent and impartial advice to you at this time. We are operating 9am – 5pm, Monday - Friday. Contact us on [email protected], send us a message on WhatsApp (+44 )1522 886006 and request a call back, or check out our website here, for loads of helpful advice on mental wellbeing, as well as on finance, housing and academic issues.

Below we have compiled a list of other support services and other specialist agencies which may be also be useful to you:

Student Wellbeing - The university Wellbeing Centre at the university is operating 8.30am-5pm, Monday – Thursday and 8.30am -4.30pm on Fridays. You can access their service by emailing [email protected], calling 01522 886400 and via their social media platforms. Students who are already registered with Student Wellbeing and have an allocated advisor, can also contact their advisor’s contact email. There is also a lot of wellbeing specific advice on their website here.

On-Campus GP Surgery - The on-campus GP surgery is still operating and students are still able to collect prescriptions, but this should be done as infrequently as possible. Prescriptions can be ordered online or over the phone on 01522 870010. For more information see here.

Togetherall – This is an online service providing advice and support to those with anxeity, depression and other common mental heath issues. To access Togetherall, click here. 

MINDThis page explains how you can look after your mental health as a student, giving practical suggestions for what you can do and where you can go for support. 

Student Minds – Student Minds is another organisation, who have produced fantastic information about looking after your own and others mental wellbeing, specifically around this difficult time. See their page here.

Crisis Support

If you are experiencing distressing or intrusive thoughts (for example about self-harm or suicide) please seek support immediately. You can take the following steps to ensure you a safe:

  • Call 999 to speak to the emergency services and explain to them how you are feeling,
  • Attend the A&E department at your local hospital and explain to them how you are feeling,
  • Call the Samaritans on 116 123 to speak confidentially to a trained advisor. The service operates 24/7, 365 days a year,
  • Attend the University Wellbeing Centre to speak to a trained Advisor during their opening hours (weekdays 9am-5pm),
  • Text SHOUT to 85258. Shout is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
  • Please click here for more information about how to seek support and keep yourself safe.

If you are concerned about a friend please contact Student Wellbeing by phone on 01522 886400 or the SU Advice Centre on [email protected] for support and advice during opening hours (weekdays 9am-5pm). Outside of University opening hours, please contact 999 to report a concern for welfare.

We have created an FAQ’s page on the most common issues students are contacting us about, which you can view here.